Batch processing accounts receivable and donations- Caging services solutions

Replacing ICVerify or other legacy software for batch credit card processing? Whether you’re in the cloud, or headed there, methods of payment processing have changed to meet current and future requirements for PCI Compliance and fraud prevention. For service providers, including non-profit mail processing, payment gateway selection impacts efficiency, merchant fees, and even client PCI Compliance burden.

The first way efficiency can be increased is the batch upload process. It’s basically the same for credit card processing and check processing. Here’s comparisons for payment gateway methodology for batch upload service:

CenPOS Batch Processing File Upload

  1. Save file to configurable directory (listening folder)

CenPOS Batch Processing Response File Retrieval

  1. Retrieve one or multiple files from configurable directory (response folder)

Authorize.net, Payeezy (First Data) and similar Batch Processing File Upload

  1. Log in to your Merchant Interface at https://account.authorize.net or other
  2. Click Upload Transactions.
  3. Click Upload New Transaction File.
  4. Click Browse.
  5. Locate from your system the file that you want to upload.
  6. Click Upload File.

Authorize.net, Payeezy (First Data)and similar Batch Processing Response File Retrieval

  1. Log into the Merchant Interface at https://account.authorize.net or other
  2. Click Tools from the main toolbar.
  3. Click Upload Transactions.
  4. Click View Status of Uploaded Transaction Files.
  5. Select the desired uploaded transaction file from the Select Upload File drop-down list.
  6. Click Submit.

CenPOS increases efficiency to upload and retrieve responses, reduces friction with no login required, and also supports multi-merchant login, enabling users to toggle between accounts, creating efficiency for both the service provider and the merchant.

More BATCH UPLOAD differences authorize.net CenPOS
Custom fields (share across channels) No Yes
Reporting 2 years Indefinite
Telephone support no yes 24/7

Merchant fees are impacted when a transaction does not qualify at the lowest interchange rate possible. For example, business to business companies must submit level III data to qualify for related rates, which are often 90 basis points (0.90%) lower than without. The payment gateway must be certified for level III to each acquirer supported. Only a few payment gateways are level III certified, and even fewer of those offer an acceptable batch upload solution.

PCI Compliance burden is reduced with tokenization, outsourced payment processing, reduced vendors and reporting. The latter is critically important for forensic audits, as well as financial. The average gateway only saves data for two years, and has limited data retrieval capabilities. CenPOS audit reports cover every touch to the platform- who, what, when, and more, with records available for a minimum of 7 years to match IRS requirements, reducing the cost of on-site and remote audits.

To learn more about batch credit card processing, replacing ICVerify, and cloud payment differentiators, Contact Christine Speedy for a free consultation for all your omnichannel global payment needs.

Accept Payments Online

Winter Storm Jonas is a reminder of the importance for business to business companies to accept payments online. What if you have a desktop terminal, but staff is working from home? How can accounts receivable be reached for call in or fax payments? Cash flow and efficiency will improve with 24/7 online payments.accept payments onlineTo accept payments online via a self-serve 24/7 online payment form, a payment gateway is required to secure the transaction. The most popular non-integrated methods:

  1. Hosted pay page – merchant provides customers an email or web site link to make payments on the payment gateway hosted web page. Click here for hosted pay page example.
  2. Embedded payment object– the buyer stays on the merchant web site, with the gateway html code embedded as an iframe.

Online Payments FAQ

What is the rate? There are two service types: Payment gateway or bundled gateway with merchant account. For flexibility to change merchant accounts, which most businesses will do every few years, keep your gateway separate to minimize business disruption. When the merchant account changes, there’s no programming needed. Just update the gateway settings with the new merchant account information. Never, ever choose a payment gateway by comparing the cost per transaction. Instead, measure the net transaction cost, including gateway fees, for card types accepted. (Click here for online payments example of authorize.net vs CenPOS for business to business.) B2B companies need a gateway solution that supports level III processing and will help qualify transactions for the lowest rate.

How long does it take to get started? Usually 2-5 days after the decision has been made, from gateway sign up to accepting payments. The actual implementation time is minimal.

How do I know when someone makes a payment? An email is automatically sent with details. TIP: Create an email alias to a distribution list. For example, epay@mydomain.com.

Can my invoices be automatically marked as paid in my accounting software? With an integration, yes. Depending on your software, and the gateway, there may be a module available for quick and easy implementation.

Where can I view transaction reports? By logging in to the virtual terminal via a secure web browser, or in some cases, via mobile app.

Can customers save their credit card information? With most gateways, yes.

Is it PCI Compliant? All the major US payment gateways are PCI Compliant. Accepting payments online can improve PCI Compliance for merchants, as risky practices like credit card authorization forms are abolished.

Can customers pay with an echeck (ACH)? It depends on the gateway.

 

CAPK expired error messages on VeriFone EMV terminals

Getting a VeriFone EMV Vx520, FD55, Vx510, Vx570 CAPK expired error message? Visa has extended the EMV key’s expiration date from 12/31/2015 to 2022, and the terminal must be updated.

VX520 emv NFC verifone terminal

OPTION 1: UPDATE CAPK FILE ONLY via partial download

For the Vx520, Vx510, Vx570, start from the main screen (Sale/Refund/Void):

  • Press the ENTER button
  • Press F2 for setup
  • Enter the password *
  • Press ENTER
  • Press YELLOW Cancel button
  • Press far left PURPLE button (scrolls you through the menu)
  • F3 button should be “EMV Key Update” PRESS F3 (if you don’t see EMV Key Update, continue to scroll to find it)
  • The terminal will connect for the update and reboot to the main screen.

For the FD55, start from the main screen (Sale/Refund/Void):

  • Press the ENTER button
  • Press 1 for setup
  • Enter the password *
  • Press the ALPHA button 5 times
  • Press 3 for EMV Key Update
  • Press 1 to confirm update
  • The terminal will dial out, get the update and reboot to the main screen.

OPTION 1: FULL DOWNLOAD. In some instances the CAPK instructions listed above may cause the terminal to freeze or go into a constant reboot. If this should happen, please perform a full download of your terminal’s application and update the CAPK files immediately thereafter (standard step as part of the download process).

If you haven’t already downloaded the EMV file, then you do not need to download the CAPK update, as the file is included as part of the standard download process. For additional information about downloads, click here for the Verifone VX520 Reference Guide. (PDF download from Verifone web site)

*Contact your merchant services relationship manager or the help desk phone number on your merchant statement for support.

Card Not Present Token Billing Best Practice & CenPOS Training

Ready to improve PCI Compliance with token billing? Step by step instructions for CenPOS card not present token billing including creating, modifying, and using tokens follows.

  1. In the virtual terminal admin, Create a new Role* or Modify an existing role to include token billing permissions, only for what the user is allowed to do. For example, if you employees are allowed to create tokens, but not conduct sales, check the Manage Token and Positive Card only.

    token billing roles

    Virtual Terminal administration- Partial list of permission options; token billing related items are checked

  2. Are email receipts available now? If no, send an email request to support via link on the virtual terminal login page. In the subject put: “your CenPOS MID” email receipt request. In the body, include all your contact info, the MID, and what email address you want receipts to come from.
  3. Prepare training worksheet for distribution
  4. Distribute Self-paced training checklist (10 minutes to complete) to all users
  5. Get documentation of all training- who, what, when. It may be useful as part of an overall PCI Compliance (Payment Card Industry Data Security Standards) plan to comply with section 12, Maintain an Information Security Policy.
  6. Assign users to the new roles with return of documentation
  7. If there’s any legacy cardholder data on file, plan it’s secure destruction

References: Token Billing Training Videos

*See CenPOS Virtual Terminal Manual for details on using Role Templates.

A sample document, created by Christine Speedy,  for training and documentation is available upon request.

3rd PARTY CREDIT CARD AUTHORIZATION FORM

Need a 3rd party credit card authorization form template? Don’t count on wikiform.org and other internet resources that scrape the internet for free content and then redistribute it. There’s no guarantee that anything published is accurate, legal, or virus free.

3rd party credit card authorization form

January 2016 3rd party credit card authorization form from Wikiform.org

What’s wrong with this form? For starters, according to PCI DSS 3.1 standards, section 4.2, it’s never OK to email cardholder data. That problem alone is so egregious, I won’t go into all the other problems, since the 3D Merchant blog has other articles addressing them. Best practice is to abolish paper credit card authorization forms altogether and replace with alternatives such as online payments or electronic bill presentment and payment. If a signature is desired, get it on the receipt, which contains critical data needed to defend a dispute; combining with signature on the sales order containing product description and confirmation for acceptance of return policy via a checkbox will make chargeback much harder.