P2PE for Dynamics AX & D365

Microsoft Dynamics AX and D365 validated P2PE solution elements vary by vendor plugin and their certifications which can be researched on the PCI security standards council website here https://www.pcisecuritystandards.org/assessors_and_solutions/point_to_point_encryption_applications?reference=2017-00113.005. Merchants can choose either P2PE terminals or validated P2PE solutions with their terminals. The latter requires extra steps to implement and maintain.

A PCI P2PE solution can significantly reduce the PCI Data Security Standard (PCI DSS) validation effort of a merchant’s cardholder data environment as well as the cost of a third party assessor reviewing a merchant’s card data environment. Another benefit is simply the reduced risk of a data breach, and the potential millions in costs and lost reputation. An qualified assessor informed me at a conference, there has never been a data breach in an environment with properly implemented validated P2PE solution; The same cannot be said for merchants using P2PE terminals.

P2PE Applications are intended to be loaded onto PCI-approved point of interaction (POI) devices used as part of a P2PE Solution. Use of a P2PE Application on a PTS-approved POI device (outside of a listed P2PE Solution) does not constitute use of a P2PE Solution. I am frequently asked by consultants about other payment gateway compatibility with Cardconnect and the related CardConnect Bolt application dependency. Other payment gateways and or P2PE solutions, including CenPOS, are distinct solutions. Each has its own P2PE certification as documented on the PCI council website. Two different solutions cannot be used together; merchants must decide which is the better overall solution for their environment. Sidenote: CenPOS does not have any application dependencies for their P2PE certification.

Can you mix P2PE solutions, for example, for call centers vs retail? Excellent question. Certainly transactions would need to be run on different merchant accounts and each would be defined as to scope i.e. not entire business, but only part of an operation. This arrangement is not ideal, but maybe is a useful gap solution during a software or hardware migration.

Which P2PE application is best for your Microsoft Dynamics AX or D365 environment? This question is best answered by speaking with a payments consultant who is familiar with credit card processing rules, data security rules, and integration nuances. Differences in the integration methods and native features for the respective products often determine why to choose one vs another.

Christine Speedy, Founder 3D Merchant Services, is a credit card processing expert with specialized expertise in card not present and omnichannel technology. Christine is an authorized reseller for Elavon and CenPOS products and services, in addition to other solutions and is QIR certified by the PCI Council. Call Christine for all your Microsoft Dynamics payment gateway and payment processing needs.

Credit Card Processing from AX to D365 F&O

Upgrading from Dynamics AX to D365 Finance & Operations?

Consultants help with planning and migration, however, when it comes to choosing a payment connector to capture revenues, engaging a payment processing professional can save boatloads of time and money. Why?

  1. The payment connector, including payment gateway, influences credit card processing fees. Compliance with authorization and settlement rules is complicated and connectors manage processes differently because of where they are in technology development. It’s the single largest influencer of fees and penalties you’ll pay. Look at this MasterCard Integrity Fee on a Chase Paymentech merchant statement:
mastercard PROCESSING INTEGRITY FINAL ATH

$536,042.54 multiplied by a .25% penalty fee for a total of $1,340.10 in avoidable costs. This is due to not properly authorizing and settling transactions, including reversals for unused authorizations. There are many ways to get authorization penalty fees and I’ve written multiple articles about them, including this on the Visa Stored Credential Mandate.

2. The payment connector makes a huge difference in internal automation for related processes, such as updating journals, as well as external customer automation including self-service access to invoices, payment history, managing payment methods and more.

3. The ISV payment connector package may include other items in your development road map. An independent payment processing professional will assess needs and provide insights on multiple connectors to help guide your business to the best choice. Which support the stored credential mandate for unscheduled credential on file? How will it help meet current and future Covid-19 side effect needs? How will it protect the business from a data breach as a result of workers at home?

In my experience, consultants don’t consider the payment connector until the project is defined and well under way, a contributing factor why more than 50% of ERP implementations fail to meet time, budget, or benefit objectives. Specification decisions are based on ‘securing payments’, without knowing how the connector might already have built-in solutions for other areas including customer service, sales, accounting, call center and more. If brought in sooner, the payments professional can eliminate some customization, reduce implementation time and costs, while improving immediate benefits.

To summarize, a flip phone and a smart phone are both capable of making phone calls, but the experience is completely different. Which would you prefer?

Christine Speedy, 3D Merchant blogger and CenPOS Global Sales, 954-942-0483 is an Independent Payments Professional and is independently Qualified Integrator Reseller (QIR) certified by the PCI Council.

Card Networks Postpone New Merchant Fees Until July 2020

Visa, Mastercard, American Express, and Discover, postponed new interchange rates and fees originally scheduled to take effect in April, 2020 until at least July 17, 2020 due to Covid-19 Coronavirus. The announcements provide some relief to battered and closed businesses. Every Spring most networks tweak their fees.

American Express will delay the changes to their assessment fee and their Inbound Fee (International) until October 2020. TSYS will delay the PULSE annual fee increase ($4.00 increase to current $12.00 fee) until July 2020. The NYCE annual fee will be billed at the new rate of $16.00 in August to all applicable merchants.

Other card network fees were relatively minor. It’s noteworthy that many continue to be penalties related to authorization compliance, for example, fees for not performing authorization reversals.

Xtime, CenPOS Bring Better Streamlined Service Check-Out to Auto Dealerships

Consumers save time by making online and in-lane payments directly through Xtime

REDWOOD CITY, Calif., Oct. 17, 2019  — Dealers using Xtime can now leverage the payment processing capabilities of CenPOS, which is now part of Elavon, to customers creating an enhanced vehicle ownership experience through quicker online and in-lane payment options.

The CenPOS payment solution integrates into Xtime’s Spectrum Platform, which makes it easier to capture and report customer payments efficiently either in the service lane from a tablet device or any service department workstation. All U.S. and Canada-based franchise dealership customers can immediately use the CenPOS payment functionality, creating more convenient, reliable payment options without requiring a significant investment or process change.

“Giving our service advisors the ability to own the experience from start to finish on one platform is pivotal in the way we intend to do business in the future,” said Chance Wiseman, fixed operations trainer at Del Grande Dealer Group in San Jose, Calif. “This one key change in technology will drastically streamline the active redelivery process. Another opportunity Xtime is providing us to exceed our customers’ expectations.”

CenPOS provides dealership customers with more control over their experience. With the choice to make payments remotely thorough their computer and smartphone, or onsite at the dealership with the new and improved Xtime Engage Tablet Reception application, customers can pay as they choose.

“Dealers should look at the service experience they are offering their customers in order to drive greater customer loyalty and retention,” said Tracy Fred, vice president and general manager of Xtime. “The powerful combination of CenPOS and Xtime’s single platform gives both service management and advisors a more streamlined and easy-to-use solution that meets consumers’ demands and saves them time and energy throughout the entire service experience, from write-up to payment.”

An efficient check-out process is also critical to keeping consumers happy and coming back. Consumers who are most satisfied spend 2.5 hours or less at the dealership for service.1 As a result of this new integration, dealers interested in using Xtime’s Engage payment solution will soon have their choice of multiple merchant processing providers.

“With extensive expertise in providing payments for the auto industry, together with Xtime, we can offer rich, secure solutions that are specific to the needs of this industry,” said Joey Orozco, director of business development, CenPOS. “By streamlining service check-out, dealerships can increase customer satisfaction and save their customers valuable time.”

For more information, click here.

1 2019 Cox Automotive Service Industry Study

About CenPOS:
CenPOS is a merchant-centric, end-to-end payments engine that drives enterprise-class solutions for businesses, saving them time and money, while improving their customer engagement. CenPOS’ secure, cloud-based solution optimizes acceptance for all payment types across multiple channels without disrupting the merchant’s banking relationships.

About Xtime
Xtime increases customer retention for automotive dealer service departments by using technology to transform the ownership experience. Improving customer satisfaction and retention drives dealer revenue and profitability. Xtime is committed to delivering the experience consumers demand – an experience which emphasizes value, convenience and trust.

Xtime books 52 million service appointments and processes 120 million repair orders annually. Twenty-nine global OEMs have chosen Xtime to drive that same type of success for their businesses, converting more than $13 billion in service revenue annually for more than 7,500 dealerships.

About Cox Automotive
Cox Automotive Inc. makes buying, selling, owning and using cars easier for everyone. The global company’s 34,000-plus team members and family of brands, including Autotrader®, Clutch Technologies, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, 40,000 auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion.www.coxautoinc.com

Equifax Announces Comprehensive Consumer Settlement Arising From 2017 Cybersecurity Incident

Jul 22, 2019 Agreements Establish Restitution Fund for Consumers

ATLANTA, July 22, 2019 /PRNewswire/ — Equifax Inc. (NYSE: EFX) today announced a comprehensive resolution of significant U.S. consumer-related litigation and regulatory matters facing the company related to its 2017 cybersecurity incident. 

EFX logo - Powering the World with Knowledge (PRNewsfoto/Equifax Inc.)

The $671 million resolution includes settlement agreements that would resolve the multi-district consumer class action litigation, as well as investigations by the Federal Trade Commission (FTC), the Consumer Financial Protection Bureau (CFPB), the Attorneys General of 48 states, Puerto Rico and the District of Columbia, and the New York Department of Financial Services (NYDFS).

If approved by the Court, a consumer restitution fund of up to $425 million will be available to pay for three-bureau credit monitoring for consumers whose information was impacted in the 2017 breach, actual out-of-pocket losses related to the breach, and other consumer benefits such as identity restoration services. Equifax has been providing free credit monitoring services to consumers since September 2017.

“This comprehensive settlement is a positive step for U.S. consumers and Equifax as we move forward from the 2017 cybersecurity incident and focus on our transformation investments in technology and security as a leading data, analytics, and technology company,” said Equifax Chief Executive Officer, Mark W. Begor. “The consumer fund of up to $425 million that we are announcing today reinforces our commitment to putting consumers first and safeguarding their data – and reflects the seriousness with which we take this matter. We have been committed to resolving this issue for consumers and have the financial capacity to manage the settlement while continuing our $1.25 billion EFX2020 technology and security investment program. We are focused on the future of Equifax and returning to market leadership and growth.”

As part of the resolution, Equifax has agreed to continue the significant steps it has taken in the wake of the cybersecurity incident to enhance its information security and technology program. It also has agreed to make payments totaling $290.5 million directly to certain state and federal regulatory agencies and to pay attorneys’ fees and costs in the multi-district litigation. Equifax recorded an accrual of $690 million in the first quarter of 2019 and expects to increase its accrual by approximately $11 million in the second quarter of 2019 principally related to the comprehensive consumer settlement, resulting in a total $701 million accrual related to the 2017 cybersecurity incident.

If the Court approves, members of the settlement class will receive notification of their rights and options as part of the multi-district litigation. More information can be found at www.equifaxbreachsettlement.com.

Additional detail on the terms of the proposed settlement in our Form 8-K filed today with the Securities and Exchange Commission.

Equifax CEO Mark Begor will provide details in the following conference calls:

  • 9:00 a.m. ET Conference call for investors, analysts and others
    U.S. and Canadian participants should dial: (888) 254-3590.
    International callers should dial: (786) 789-4797. 
    A replay of this conference call will be available beginning Monday, July 22 at 12:00 p.m. ET and ending at 12:00 p.m. ET on Monday, July 29.  To access the replay, please register.
  • 9:30 a.m. ET Conference call for media
    U.S. and Canadian participants should dial: (800) 289-0438. International callers should dial: (786) 789-4783.

Please dial the appropriate number 5-10 minutes prior to the start of the calls to complete registration. Name and affiliation/company are required to join.

Forward-Looking Statements

This release contains forward-looking statements and forward-looking information. These statements can be identified by expressions of belief, expectation or intention, as well as statements that are not historical fact. These statements are based on certain factors and assumptions. While the company believes these factors and assumptions to be reasonable based on information currently available, they may prove to be incorrect.

Several factors could cause actual results to differ materially from those expressed or implied in the forward-looking statements, including, but not limited to, potential adverse developments in new and pending legal proceedings or government investigations, including the failure to obtain final court approval of the agreements which make up the Consumer Settlement; uncertainties regarding the ultimate amount and timing of payments the Company may be required to make in connection with the Consumer Settlement; the cost of compliance with the Company’s non-monetary obligations associated with the Consumer Settlement; uncertainties regarding the outcome of the remaining legal proceedings or government investigations related to the 2017 cybersecurity incident; and limitations on the Company’s ability to access the capital markets and corresponding effects on the Company’s ability to finance its obligations. A summary of additional risks and uncertainties can be found in the Company’s Annual Report on Form 10-K for the year ended December 31, 2018, including without limitation under the captions “Item 1. Business — Governmental Regulation” and “— Forward-Looking Statements” and “Item 1A. Risk Factors,” and in the Company’s other filings with the U.S. Securities and Exchange Commission. Forward-looking statements are given only as at the date of this release and the company disclaims any obligation to update or revise the forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.

About Equifax 
Equifax is a global data, analytics, and technology company and believes knowledge drives progress. The Company blends unique data, analytics, and technology with a passion for serving customers globally, to create insights that power decisions to move people forward. Headquartered in Atlanta, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe and the Asia Pacific region. It is a member of Standard & Poor’s (S&P) 500® Index, and its common stock is traded on the New York Stock Exchange (NYSE) under the symbol EFX. Equifax employs approximately 11,000 employees worldwide. For more information, visit Equifax.com and follow the company’s news on Twitter and LinkedIn.