Xtime, CenPOS Bring Better Streamlined Service Check-Out to Auto Dealerships

Consumers save time by making online and in-lane payments directly through Xtime

REDWOOD CITY, Calif., Oct. 17, 2019  — Dealers using Xtime can now leverage the payment processing capabilities of CenPOS, which is now part of Elavon, to customers creating an enhanced vehicle ownership experience through quicker online and in-lane payment options.

The CenPOS payment solution integrates into Xtime’s Spectrum Platform, which makes it easier to capture and report customer payments efficiently either in the service lane from a tablet device or any service department workstation. All U.S. and Canada-based franchise dealership customers can immediately use the CenPOS payment functionality, creating more convenient, reliable payment options without requiring a significant investment or process change.

“Giving our service advisors the ability to own the experience from start to finish on one platform is pivotal in the way we intend to do business in the future,” said Chance Wiseman, fixed operations trainer at Del Grande Dealer Group in San Jose, Calif. “This one key change in technology will drastically streamline the active redelivery process. Another opportunity Xtime is providing us to exceed our customers’ expectations.”

CenPOS provides dealership customers with more control over their experience. With the choice to make payments remotely thorough their computer and smartphone, or onsite at the dealership with the new and improved Xtime Engage Tablet Reception application, customers can pay as they choose.

“Dealers should look at the service experience they are offering their customers in order to drive greater customer loyalty and retention,” said Tracy Fred, vice president and general manager of Xtime. “The powerful combination of CenPOS and Xtime’s single platform gives both service management and advisors a more streamlined and easy-to-use solution that meets consumers’ demands and saves them time and energy throughout the entire service experience, from write-up to payment.”

An efficient check-out process is also critical to keeping consumers happy and coming back. Consumers who are most satisfied spend 2.5 hours or less at the dealership for service.1 As a result of this new integration, dealers interested in using Xtime’s Engage payment solution will soon have their choice of multiple merchant processing providers.

“With extensive expertise in providing payments for the auto industry, together with Xtime, we can offer rich, secure solutions that are specific to the needs of this industry,” said Joey Orozco, director of business development, CenPOS. “By streamlining service check-out, dealerships can increase customer satisfaction and save their customers valuable time.”

For more information, click here.

1 2019 Cox Automotive Service Industry Study

About CenPOS:
CenPOS is a merchant-centric, end-to-end payments engine that drives enterprise-class solutions for businesses, saving them time and money, while improving their customer engagement. CenPOS’ secure, cloud-based solution optimizes acceptance for all payment types across multiple channels without disrupting the merchant’s banking relationships.

About Xtime
Xtime increases customer retention for automotive dealer service departments by using technology to transform the ownership experience. Improving customer satisfaction and retention drives dealer revenue and profitability. Xtime is committed to delivering the experience consumers demand – an experience which emphasizes value, convenience and trust.

Xtime books 52 million service appointments and processes 120 million repair orders annually. Twenty-nine global OEMs have chosen Xtime to drive that same type of success for their businesses, converting more than $13 billion in service revenue annually for more than 7,500 dealerships.

About Cox Automotive
Cox Automotive Inc. makes buying, selling, owning and using cars easier for everyone. The global company’s 34,000-plus team members and family of brands, including Autotrader®, Clutch Technologies, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, 40,000 auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion.www.coxautoinc.com

Elavon Acquires CenPOS, Enhancing Elavon’s Digital Capabilities, Integrating Payments into CenPOS Software

MINNEAPOLIS–(BUSINESS WIRE)–Elavon, a global payments provider and subsidiary of U.S. Bancorp, has acquired CenPOS, a Miami-based company offering integrated payment software solutions to large enterprises.

“More and more, businesses are choosing their payment provider based on the software solutions they use to manage other parts of their operations. With this acquisition, customers of both companies will benefit from the strengths and opportunities these organizations offer in important industry segments.”

CenPOS focuses on three industry verticals: automotive, travel and entertainment (T&E), and general business-to-business transactions, which aligns well with Elavon’s strengths. In addition, CenPOS’ distribution strategy and product capability complement Elavon’s assets, all of which make the two entities an excellent fit.

Increasingly, business owners expect that the software packages they use to run their businesses will come with payments acceptance and processing embedded in the software offering. Elavon is paving a way to future growth by integrating with these software packages.

“Elavon recognizes the tremendous potential we have to bring greater value to our customers by integrating with software companies like CenPOS,” said Jamie Walker, CEO of Elavon. “More and more, businesses are choosing their payment provider based on the software solutions they use to manage other parts of their operations. With this acquisition, customers of both companies will benefit from the strengths and opportunities these organizations offer in important industry segments.”

“The CenPOS team is elated to join Elavon,” said Jorge Fernandez, CEO, who cofounded CenPOS with German Gonzalez. “Elavon’s suite of payment products, coupled with the stability and array of financial offerings from U.S. Bank, gives CenPOS an unparalleled competitive edge in the market. Likewise, CenPOS’s technology brings new market expertise to Elavon’s current technology solutions.”

U.S. Bank has a long history in payments, with scale and deep experience that offer a unique value to customers. Elavon accepts and processes payments on behalf of more than a million businesses in the United States, Canada, Mexico and Europe. Adding CenPOS to the U.S. Bancorp family will provide even greater scale and payments capabilities.

The acquisition closed on January 8, 2019. Financial terms of the deal were not disclosed.

Elavon provides end-to-end payment processing solutions and services to more than 1.3 million customers in the United States, Europe, Canada, Mexico, and Puerto Rico. As the leading provider for airlines and a top five provider in hospitality, healthcare, retail, and public sector/education, Elavon’s innovative payment solutions are designed to solve pain points for businesses from small to enterprise-sized.

U.S. Bancorp, with 74,000 employees and $465 billion in assets as of September 30, 2018, is the parent company of U.S. Bank, the fifth-largest commercial bank in the United States. The Minneapolis-based bank blends its relationship teams, branches and ATM network with mobile and online tools that allow customers to bank how, when and where they prefer. U.S. Bank is committed to serving its millions of retail, business, wealth management, payment, commercial and corporate, and investment services customers across the country and around the world as a trusted financial partner, a commitment recognized by the Ethisphere Institute, which named the bank a 2018 World’s Most Ethical Company. Visit U.S. Bank at usbank.com or follow on social media to stay up to date with company news.

Equipment Rental Credit Card Processing Rules Change

Bobcat, Caterpillar, and other companies that offer rental equipment, all are impacted by new credit card processing rules for rentals. equipment rentals credit card processing

While businesses expect their software, including ERP, Point of Sale, and ecommerce shopping carts to help them manage compliance with credit card acceptance rules, the reality is that many don’t. Compliance increases profits; non-compliance increases new chargeback risks, interchange fees, penalty fees and authorization declines.

Traditional desktop terminals don’t support the new transaction data requirements. If merchant is not using EMV chip device, now is the time to upgrade to a cloud-based solution and fix two problems at once. Rental merchants cannot meet both card acceptance and Payment Card Industry Data Security Standards compliance requirements using traditional paper credit card authorization forms. Cloud technology and a compliant payment gateway are needed. For example, pair the Verifone MX 915 with the CenPOS validated Point to Point Encryption (P2PE) solution and use either a standalone or integrated to ERP such as Microsoft Dynamics AX.

Key elements for compliance:

  • Initial authorization transaction must send new transaction indicator that it’s an estimate; the final amount could change for example because the renter kept it longer or damaged the equipment. This is technically managed by the payment gateway.
  • If applicable, send incremental authorizations with related indicator.
  • If storing the card, the Visa Stored Credential mandate outlines the specific requirements for agreement with customer, cardholder authentication, and procedures to use a stored card on file. For example, perform cardholder authentication with either security code or 3-D Secure. 3-D Secure can only be invoked if the customer self-pays; it shifts friendly fraud liability to the issuer and merchants can also qualify some cards for even lower interchange rates.
  • Update language in agreements for opt-in to terms and conditions as required by Visa.

Card issuers and acquirers were mandated to be compliant in 2017, and merchants by October 2017, however, there’s no mandate for payment gateways. Even if an existing payment gateway supports the new requirements, merchants must make changes. Visa is the most complex, however other brands have similar rules.

From tokenization to Express Checkout, CenPOS creates a seamless commerce experience throughout the enterprise. Innovations, including Express Checkout via text or email, help businesses maximize profit in all departments. CenPOS takes the heavy lifting out of payment acceptance offering a range of solutions that simplify every aspect of implementing, operating and maintaining a payment system enabling merchants to focus on their business. CenPOS Express Checkout via text or email includes 3-D Secure capability as part of a layered security approach.

CenPOS is an integrated commerce technology platform driving innovative, omnichannel solutions tailored to meet a merchant’s market needs. Providing a single point of integration, the CenPOS platform combines payment, commerce and value-added functionality enabling merchants to transform their commerce experience, eliminate the need to manage complex integrations, reduce the burden of accepting payments and create deeper customer relationships. Powered by its enterprise-class, end-to-end transaction engine, CenPOS’ secure, cloud-based solutions seamlessly integrate with a merchants existing infrastructure minimizing disruption and saving time and money. Committed to a merchant-centric approach CenPOS provides a one-to-one level of service and support, enabling merchants to focus on their core business.

Headquartered in Miami, Florida, CenPOS is reshaping the future of commerce through technology innovation and the secure, flexible and simple solutions this enables. Christine Speedy, CenPOS Global Sales, 954-942-0483.

Reference:

https://usa.visa.com/dam/VCOM/global/support-legal/documents/stored-credential-transaction-framework-vbs-10-may-17.pdf

See also core rules, especially section 5 https://usa.visa.com/dam/VCOM/download/about-visa/visa-rules-public.pdf

3dcart and CenPOS Payment Gateway Partner To Grow B2B Vertical

Miami, FL April 23, 2018. The business-to-business (B2B) e-commerce sales channel presents new opportunities and challenges, particularly with increasingly complex credit card processing requirements. 3dcart, a leading e-commerce platform, has partnered with CenPOS, an integrated technology commerce platform. The CenPOS ‘Super Payment Gateway’ maximizes profits while mitigating the higher dollar value transaction risk in the B2B vertical.

Payment gateways directly impact the cost of credit card acceptance, including interchange fees, the bulk of merchant fees. The CenPOS 3dcart integration offers all the required elements to qualify B2B transactions for the lowest rates possible, including:

  •  Level 3 data for purchasing, corporate and business cards
  • Resolve authorization and settlement amount mismatch
  • Visa unscheduled, recurring, and installment stored credential mandate compliance
  • 3-D Secure – Verified by Visa, MasterCard SecureCode, American Express Safekey and Discover ProtectBuy

“Our first mutual customer reduced fees over 30% just by changing their payment gateway,” commented Christine Speedy, CenPOS sales expert for 3dcart users. “Both our customers can expand into new markets while maximizing profits, security and compliance.”

“With the CenPOS integration, we expand the payment solutions offered by 3dcart to provide existing and prospective customers globally an additional alternative to how they process credit cards today, with any acquirer they choose,” stated Gonzalo Gil, 3dcart CEO.

The 3dcart CenPOS integration currently supports credit card, EFT/echeck with and without guarantee, Paypal and alternative payment methods. CenPOS POS and mobile and are available standalone now and will be integrated in the future to provide 3-D Cart customers a validated point to point encryption (P2PE) option. A validated P2PE solution significantly reduces merchant scope for PCI Compliance. CenPOS also includes to all 3dcart customers their electronic bill presentment and payment (EBPP) solution, supporting wire payments, text messaging, and other key B2B items of interest.

cenpos logoAbout CenPOS

CenPOS (https://www.CenPOS.com is a merchant-centric, end-to-end payments engine that drives enterprise-classsolutions for businesses, saving them time and money, while enabling merchants to create deeper lasting relationships with their customers. CenPOS’ secure, cloud-based solution optimizes acceptance for all payment types across multiple channels without disrupting the merchant’s banking relationships.  PCI Level 1 Service provider, QIR Certified, P2PE Validated, HIPAA compliant. https://www.cenpos.com/ CenPOS 877-630-7960, Christine Speedy direct 954-942-0483.

logo 3dcartAbout 3dcart

3dcart (https://www.3dcart.com) is the most SEO-friendly eCommerce platform for retailers and internet marketers to grow their online stores’ traffic and sales. 3dcart includes 24×7 Technical Support, 100+ Mobile-Ready Themes, order management software, built-in blog, email marketing tools and more. Since 1997, the company has been a leader in the eCommerce market, building online stores for businesses of all sizes. Today, 3dcart is Visa PCI Certified and a Google Partner. Sales 800-828-6650

Validated P2PE Solution

Looking for a Validated P2PE Solution? CenPOS launched their PCI-Validated P2P Encryption 3.2 solution in 2017.

Florida-Based Payment Solutions Company, CenPOS, Strives to Make Customer Experience More Secure with Launch of PCI-Validated P2P Encryption.

Data breaches are on the rise and they are costing both consumers and merchants money.

The 2017 Identity Fraud Study, released by Javelin Strategy & Research, found that $16 billion was stolen from 15.4 million U.S. consumers in 2016.

When the consumer data that makes such fraudulent activity possible comes from the merchant’s database, then the merchant can also incur some major damages. In fact, the 2017 Cost of Data Breach Study: United States, found that the total average organizational cost of a data breach has reached a new high at $7.35 million.

CenPOS aims to reduce the vulnerability of sensitive consumer data — that could be used to drain debit card-linked bank accounts, make “clone” credit cards, or buy items on certain less-secure online sites — to hackers with the release of its Validated P2PE solution.

Officially released on July 7th of this year, CenPOS Validated P2PE encrypts cardholder data so businesses can simplify compliance with Payment Card Industry Data Security Standards (PCI DSS) and consumers can stop worrying about data being stolen between “the store” and the bank.

Surprisingly, Validated P2PE is not new technology. It’s the strongest level of data encryption in the market right now and is offered by other merchant payment services companies. However, CenPOS is the first and only company with the Qualified Integrator & Reseller (QIR) designation to offer a Validated P2PE solution.

The QIR designation is awarded by the Payment Card Industry Security Standards Council, a global open body formed to develop, enhance, disseminate and assist with the understanding of security standards for payment account security.

According to their standards, “the quality, reliability, and consistency of a QIR Company’s work” should provide confidence that the merchant’s payment application has been implemented in a manner that supports PCI DSS compliance.

Chris Justice, CEO of CenPOS, is quoted saying: “We believe that loyalty is built on trust and that trust is built by delivering great customer experience over and over again. So, when consumers can have greater peace of mind because they know that the merchant has the proper data security in place to reduce exposure to painful events, like data breaches, we believe customer experience is enhanced and that consumer will choose that merchant over others who are less diligent.”

CenPOS Validated P2PE launched on Friday, July 7, 2017. To learn more, visit https://cenpos.com/solutions/data-security
More facts and further information about CenPOS, can be discovered at https://www.cenpos.com/

About CenPOS
CenPOS is a merchant-centric, end-to-end payments engine that drives enterprise-class solutions for businesses, saving them time and money, while improving their customer engagement. CenPOS’ secure, cloud-based solution optimizes acceptance for all payment types across multiple channels without disrupting the merchant’s banking relationships. | CenPOS | @CenPOS

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Christine Speedy, CenPOS Sales 954-942-0483, 9-5 ET is based out of South Florida and NY, selling globally. When you call Christine, there is no middle man; all agreements are direct with CenPOS. As one of the very first to sell for CenPOS, I have deep experience to help merchants understand benefits and get live fast.

See also this article for important certifications.

VP2PE and Payment Card Industry Acronyms Revealed