Equipment Rental Credit Card Processing Rules Change

Bobcat, Caterpillar, and similar that offer rental equipment, all are impacted by new credit card processing rules for rentals. equipment rentals credit card processing

While businesses expect their software, including ERP, Point of Sale, and ecommerce shopping carts to help them manage compliance with credit card acceptance rules, the reality is that many don’t. Compliance increases profits; non-compliance increases new chargeback risks, interchange fees, penalty fees and authorization declines.

Traditional desktop terminals don’t support the new transaction data requirements. If merchant is not using EMV chip device, now is the time to upgrade to a cloud-based solution and fix two problems at once. Rental merchants cannot meet both card acceptance and Payment Card Industry Data Security Standards compliance requirements using traditional paper credit card authorization forms. Cloud technology and a compliant payment gateway are needed. For example, pair the Verifone MX 915 with the CenPOS validated Point to Point Encryption (P2PE) solution and use either a standalone or integrated to ERP such as Microsoft Dynamics AX.

Key elements for compliance:

Initial authorization transaction must send new transaction indicator that it’s an estimate; the final amount could change for example because the renter kept it longer or damaged the equipment. This is technically managed by the payment gateway.
If applicable, send incremental authorizations with related indicator.
If storing the card, the Visa Stored Credential mandate outlines the specific requirements for agreement with customer, cardholder authentication, and procedures to use a stored card on file. For example, perform cardholder authentication with either security code or 3-D Secure. 3-D Secure can only be invoked if the customer self-pays; it shifts friendly fraud liability to the issuer and merchants can also qualify some cards for even lower interchange rates. CenPOS Express Checkout via text or email includes 3-D Secure capability as part of a layered security approach.
Final authorization with related indicator.
Update language in agreements for opt-in to terms and conditions as required by Visa.

Card issuers and acquirers were mandated to be compliant in 2017, and merchants by October 2017, however, there’s no mandate for payment gateways. Even if an existing payment gateway supports the new requirements, merchants must make changes. Visa is the most complex, however other brands have similar rules.

From tokenization to Express Checkout, CenPOS creates a seamless commerce experience throughout the enterprise. Innovations, including Express Checkout via text or email, help businesses maximize profit in all departments. CenPOS takes the heavy lifting out of payment acceptance offering a range of solutions that simplify every aspect of implementing, operating and maintaining a payment system enabling merchants to focus on their business.

CenPOS is an integrated commerce technology platform driving innovative, omnichannel solutions tailored to meet a merchant’s market needs. Providing a single point of integration, the CenPOS platform combines payment, commerce and value-added functionality enabling merchants to transform their commerce experience, eliminate the need to manage complex integrations, reduce the burden of accepting payments and create deeper customer relationships. Powered by its enterprise-class, end-to-end transaction engine, CenPOS’ secure, cloud-based solutions seamlessly integrate with a merchants existing infrastructure minimizing disruption and saving time and money. Committed to a merchant-centric approach CenPOS provides a one-to-one level of service and support, enabling merchants to focus on their core business.

Headquartered in Miami, Florida, CenPOS is reshaping the future of commerce through technology innovation and the secure, flexible and simple solutions this enables. Christine Speedy, CenPOS Global Sales, 954-942-0483.

Reference:

https://usa.visa.com/dam/VCOM/global/support-legal/documents/stored-credential-transaction-framework-vbs-10-may-17.pdf

See also core rules, especially section 5 https://usa.visa.com/dam/VCOM/download/about-visa/visa-rules-public.pdf

Are You Compliant? B2B Credit Card Processing Fact Check

Merchant compliance with various credit card processing rules maximizes profits while mitigating risk. This is especially true for business to business companies. But that task is getting harder and harder with the onslaught of new rules, and virtually impossible if not using a sophisticated cloud solution to help manage compliance.

b2b visa stored credentialIf your B2B company stores credit cards, there’s a pretty good chance you’re not compliant. For example, Visa’s 2017 Stored Credential Transaction framework (PDF download from Visa) outlines merchant responsibilities to obtain customer consent as well as storing credit cards, using stored credentials (token), and managing stored tokens. Failure to comply with Authorization rules, for example preauthorization and final settlement do not match, has far-reaching consequences including higher interchange rates (the bulk of credit card processing fees), penalty fees and new chargeback risks. With so many new rules across multiple card brands that vary based on business and transaction type how can a business quickly ascertain if they’re compliant?

Quick tips to validate compliance:

  1. Is cardholder authentication performed when a new card is stored? When the cardholder data is entered and submitted, the issuer responds with an approval or declined message. A small charge is not an acceptable practice to submit transaction for approval; instead a zero dollar authorization request for authentication is submitted. If authentication is via 3-D Secure -Verified by Visa, MasterCard Secure Code, whereby the customer self-authenticates vs merchant initiating, reduced rates may apply. Under the new rules, two transactions occur at the time a card is stored. Compliant answer is yes.
  2. Is a transaction receipt delivered to customer when you store a credit card? This will be either for an amount or a zero dollar authorization. When stored credit card credential (token) is created, a transaction receipt is generated with the approval or decline and other mandatory fields. Compliant answer is yes.
  3. Does the receipt include “RECURRING” or “REPEAT SALE” for token transactions? Compliant answer is yes.
  4. Review merchant statements, usually the last 1-2 pages with the heading “pending interchange” or “fees” section. Do you see EIRF, STANDARD (STD), or DATA RATE I? Compliant answer is no.
  5. Can you produce documentation of customer consent to store their card (including with 3rd party service) and how it will be used?

If you’re not in compliance, your payment gateway is the most likely culprit, followed by ERP or other software integration limitation. I can fix that.

Reference: Links for all Card brands.

Christine Speedy, CenPOS Sales 954-942-0483, 9-5 ET. Need help getting compliant? Ask me!

3dcart and CenPOS Payment Gateway Partner To Grow B2B Vertical

Miami, FL April 23, 2018. The business-to-business (B2B) e-commerce sales channel presents new opportunities and challenges, particularly with increasingly complex credit card processing requirements. 3dcart, a leading e-commerce platform, has partnered with CenPOS, an integrated technology commerce platform. The CenPOS ‘Super Payment Gateway’ maximizes profits while mitigating the higher dollar value transaction risk in the B2B vertical.

Payment gateways directly impact the cost of credit card acceptance, including interchange fees, the bulk of merchant fees. The CenPOS 3dcart integration offers all the required elements to qualify B2B transactions for the lowest rates possible, including:

  •  Level 3 data for purchasing, corporate and business cards
  • Resolve authorization and settlement amount mismatch
  • Visa unscheduled, recurring, and installment stored credential mandate compliance
  • 3-D Secure – Verified by Visa, MasterCard SecureCode, American Express Safekey and Discover ProtectBuy

“Our first mutual customer reduced fees over 30% just by changing their payment gateway,” commented Christine Speedy, CenPOS sales expert for 3dcart users. “Both our customers can expand into new markets while maximizing profits, security and compliance.”

“With the CenPOS integration, we expand the payment solutions offered by 3dcart to provide existing and prospective customers globally an additional alternative to how they process credit cards today, with any acquirer they choose,” stated Gonzalo Gil, 3dcart CEO.

The 3dcart CenPOS integration currently supports credit card, EFT/echeck with and without guarantee, Paypal and alternative payment methods. CenPOS POS and mobile and are available standalone now and will be integrated in the future to provide 3-D Cart customers a validated point to point encryption (P2PE) option. A validated P2PE solution significantly reduces merchant scope for PCI Compliance. CenPOS also includes to all 3dcart customers their electronic bill presentment and payment (EBPP) solution, supporting wire payments, text messaging, and other key B2B items of interest.

cenpos logoAbout CenPOS

CenPOS (https://www.CenPOS.com is a merchant-centric, end-to-end payments engine that drives enterprise-classsolutions for businesses, saving them time and money, while enabling merchants to create deeper lasting relationships with their customers. CenPOS’ secure, cloud-based solution optimizes acceptance for all payment types across multiple channels without disrupting the merchant’s banking relationships.  PCI Level 1 Service provider, QIR Certified, P2PE Validated, HIPAA compliant. https://www.cenpos.com/ CenPOS 877-630-7960, Christine Speedy direct 954-942-0483.

logo 3dcartAbout 3dcart

3dcart (https://www.3dcart.com) is the most SEO-friendly eCommerce platform for retailers and internet marketers to grow their online stores’ traffic and sales. 3dcart includes 24×7 Technical Support, 100+ Mobile-Ready Themes, order management software, built-in blog, email marketing tools and more. Since 1997, the company has been a leader in the eCommerce market, building online stores for businesses of all sizes. Today, 3dcart is Visa PCI Certified and a Google Partner. Sales 800-828-6650

Small Business Merchant Security Mandate

Small businesses are at high risk of a credit card data breach. To stem the tide of breaches, effective January 31, 2017, all level 4 merchants were mandated to only use Qualified Integrator & Reseller (QIR) for Point of Sale (POS) applications or terminal installation, integration or maintenance.The Payment Card Industry Data Security Council provides certification and maintains the official list of certified QIR people.  Any entity that installs Point of Sale in conjunction with a payment application must put at least one representative through the QIR training/qualification process.

What’s a level 4 merchant? Visa’s Level 4 merchant category encompasses businesses that process fewer than 20,000 Visa e-commerce transactions per year, and all other merchants processing up to 1 million Visa transactions, regardless of channel, per year. Visa has estimated this covers approximately 5 million merchants.

What is QIR Qualification? From the PCI Council:

QIR qualification is a set of requirements put in place by Visa for acquirers in an effort to ensure that small merchants are able to implement and maintain a secure Point of Sale environment. QIR qualification provides an opportunity for POS Providers (both VARs and ISVs) to receive training and subsequent qualification on the secure installation of PA-DSS validated payment applications into merchant environments so that said merchants can maintain ongoing PCI compliance. Many data breaches from past years could have been avoided if not for incorrect installation/maintenance of payment application and on-site merchant networks, so QIR qualification was implemented to ensure that only skilled/trained installers are installing payments products.

Who must be QIR certified? Anyone who touches something impacting the cardholder data environment, excluding internal employees. That could be the a Value Added Reselller (VAR) to a POS application. Or it could someone installing something from one of thousands of independent software vendors (ISVs) who provide payment applications that fall under the auspices of the PCI Security Standards Council’s Payment Application Data Security Standard (PA-DSS). People, not companies, are QIR certified, but all individuals are listed under company names.

qir certified speedyThe exam is tough. If you fail, there’s no feedback. Applicants must go back and study more, pay more, and retake the test. Annual continuing education is required to maintain certification. When I completed my exam, there were 452 certified in the world. Today, it’s 450, as two expired and did not complete renewal process.

Not enough companies are in compliance. It was $395 to take the exam and $150 to retake the exam until March 2018, plus ongoing annual recertification fees after year two. The PCI Council recently announced a change so it’s $100 for 3 attempts, plus $100 annually, in an attempt to get more people certified.

In my experience, most people involved in the payments process do not have the knowledge to complete an installation, or provide maintenance, unless they’ve been QIR certified. In my opinion, the longer they’ve been doing it, the more likely they are to use outdated techniques that put merchants at risk of a data breach. The same is true for application developers. There’s a ton of ‘trusted’ companies out there that integrate payments into web sites and other applications. They have a lot of experience. But payment processing is a moving target of complex security changes. Without specific training, including going through process of PA-DSS application certification, too many businesses are at risk.

Why should card not present merchants use QIR certified individuals? The QIR training encompasses all aspects of payments, including servers, networks etc. The QIR trained person is more likely to probe and identify potential weaknesses in any cardholder environment.

Why should level 1, 2, 3 merchants use QIR certified individuals? In my experience, there are weaknesses in businesses of every size. I can find a compliance problem in virtually any business. The key is to minimize risk and have a plan for continuous improvement.

Call Christine Speedy, QIR certified payments professional, right now at 954-942-0483, 9-5 ET.