Express checkout via email or text

Express checkout enables customers to pay for invoices, bills, products and services from an email or text message. During the Covid crisis, many businesses have searched for solutions, but not nearly enough have implemented solutions. As a customer, I’m still stuck trying to reach people in different time zones that are not in the office, or solutions that are frequently down or not compliant with card acceptance rules, which puts my card security at risk.

Checklist for B2B card not present express checkout:

  1. Must offer the ability to store a card (which will be managed by the third party provider).
  2. Storing cards must comply with current rules for storing and managing stored cards, including the ability for the customer to manage on demand which cards are on file, delete on demand, etc. See Visa stored credential mandate.
  3. The process to store a card should include a checkbox to opt-in to store the card.
  4. Merchant should secure the transaction with 3-D Secure to ensure lowest fees and chargeback protection.
  5. If not using an integrated solution, it should include the ability to attach invoice on demand to send with payment request.
  6. Solution must support level 3 processing, again to reduce merchant fees and maximize profits.
  7. Optional: partial payments. Some merchants may want to allow partial payment so at least collecting some money while other portion is in dispute or for other reasons.
  8. If omnichannel, the ability to use the same gateway for all services simplifies security management and accounting.
  9. Solution should be compatible with any merchant account so if you make a change, it does not disrupt consumer or merchant.

eipp payment requestIf merchants follow all the above rules, they will get paid faster, increase customer satisfaction, and incremental sales and profits.

Both EIPP and EBPP refer to electronic bill presentment and payment and the term can be used interchangeably. E-invoicing and Ebilling started out as a way to electronically deliver invoices. But now merchants can simply send a payment request, send an invoice, or send an account sign up for the customer to self-input their card on file so the merchant never, ever inputs cardholder data.

Don’t wait. Your customers will walk away when it’s easier to do business with someone else, especially for product lines available from multiple distributors.

Christine Speedy, Founder 3D Merchant Services, is a credit card processing expert with specialized expertise in card not present and B2B payment processing technology. Christine is an authorized reseller for Elavon and CenPOS products and services, in addition to other solutions and is QIR certified by the PCI Council. Call Christine for all merchant services related needs.

P2PE for Dynamics AX & D365

Microsoft Dynamics AX and D365 validated P2PE solution elements vary by vendor plugin and their certifications which can be researched on the PCI security standards council website here https://www.pcisecuritystandards.org/assessors_and_solutions/point_to_point_encryption_applications?reference=2017-00113.005. Merchants can choose either P2PE terminals or validated P2PE solutions with their terminals. The latter requires extra steps to implement and maintain.

A PCI P2PE solution can significantly reduce the PCI Data Security Standard (PCI DSS) validation effort of a merchant’s cardholder data environment as well as the cost of a third party assessor reviewing a merchant’s card data environment. Another benefit is simply the reduced risk of a data breach, and the potential millions in costs and lost reputation. An qualified assessor informed me at a conference, there has never been a data breach in an environment with properly implemented validated P2PE solution; The same cannot be said for merchants using P2PE terminals.

P2PE Applications are intended to be loaded onto PCI-approved point of interaction (POI) devices used as part of a P2PE Solution. Use of a P2PE Application on a PTS-approved POI device (outside of a listed P2PE Solution) does not constitute use of a P2PE Solution. I am frequently asked by consultants about other payment gateway compatibility with Cardconnect and the related CardConnect Bolt application dependency. Other payment gateways and or P2PE solutions, including CenPOS, are distinct solutions. Each has its own P2PE certification as documented on the PCI council website. Two different solutions cannot be used together; merchants must decide which is the better overall solution for their environment. Sidenote: CenPOS does not have any application dependencies for their P2PE certification.

Can you mix P2PE solutions, for example, for call centers vs retail? Excellent question. Certainly transactions would need to be run on different merchant accounts and each would be defined as to scope i.e. not entire business, but only part of an operation. This arrangement is not ideal, but maybe is a useful gap solution during a software or hardware migration.

Which P2PE application is best for your Microsoft Dynamics AX or D365 environment? This question is best answered by speaking with a payments consultant who is familiar with credit card processing rules, data security rules, and integration nuances. Differences in the integration methods and native features for the respective products often determine why to choose one vs another.

Christine Speedy, Founder 3D Merchant Services, is a credit card processing expert with specialized expertise in card not present and omnichannel technology. Christine is an authorized reseller for Elavon and CenPOS products and services, in addition to other solutions and is QIR certified by the PCI Council. Call Christine for all your Microsoft Dynamics payment gateway and payment processing needs.

How to add freight cost after credit card preauthorization

A preauthorization, or authorization hold, is a temporary hold on a customer’s credit card until final settlement. In this B2B transaction scenario, such as for distributors and manufacturers, the customer buys an item online, for example via Woocommerce or Shopify; the customer does not save their card on file or use a saved card on file, in which case different rules apply. Compliance with credit card processing rules improves authorization approvals, mitigates risk and reduces merchant fees.

On the merchant side for ecommerce sale described: request for authorization goes out and the issuer responds with an approval code if all goes well. By also using 3-D Secure, the merchant shifts fraud liability to the issuer, reduces chargeback risk and can potentially qualify for reduced merchant fees. An additional authorization is not required if the final settlement amount is not more than 15% of the original authorization. Note, this is based upon scenario described! However, depending on the card type, the qualified interchange rate may downgrade to the worst rate possible due to authorization and settlement mismatch; The same applies if the final settlement on the original authorization is less.

Some, but not all payment gateways and API’s have solutions to help merchants resolve the mismatch problem.

How can merchant maximize profits on this type of transaction? Here are some requirements:

  1. Settlement date must be within 2 days of the transaction date.
  2. Settlement date must be within 7 days of initial authorization for purchasing cards (non-gov)
  3. Obtain and pass 1 valid electronic authorization. Authorization and
    settlement MCC must match. One authorization reversal is allowed.
  4. Transaction date must equal shipping date and that date is no more than 7 days after authorization.
  5. Transaction must include order number and either customer service phone number, URL or email.
  6. Must have secured E-Commerce indicator of “5” or “6”. The POS Condition Code must be “59”. Must perform Cardholder Authentication Verification Value (CAVV) and AVS4 (zip code, except goverment cards).
  7. Must Pass Level II and Level III Data.

Failure to meet all requirements can increase merchant fees more to an additional 1% or more of the transaction amount.

References:

Visa Product and Services Rules, section 5.8.3.1

Christine Speedy, Founder 3D Merchant Services, is a credit card processing expert with specialized expertise in card not present and omnichannel technology. Christine is an authorized reseller for Elavon and CenPOS products and services, in addition to other solutions. Call Christine for payment gateway, cloud technology, merchant services and check processing needs.

Paay Alternative for EMV 3DS

Concerned about the Paay data breach and looking for an alternative EMV 3DS, specifically EMV 3-D Secure 2.2.0, solution for your card not present transactions? Ask Christine Speedy, a Qualified Integrator and Reseller certified by the Payment Card Industry Security Standards Council. Additionally, Christine has extensive experience in the card not present world offering merchants multiple solutions. The best card not present payment gateway is a critical decision and as an independent agent, I will guide you to both the best technology and credit card processing acquirer for your specific business needs.

QIRs are integrators and resellers specially trained by PCI Security Standards Council to address critical security controls while installing merchant payment systems. QIRs reduce merchant risk and mitigate the most common causes of payment data breaches by focusing on critical security controls. Level 4 merchants process 1 to 1 million transactions annually and are mandated to use only QIR certified people for POS systems or terminals, if not doing internally.

Why bring up QIR for card not present or bigger merchants? Wouldn’t you rather have one of the few QIR cloud security trained in payment processing on your team? Paay does not have anyone listed on the PCI Council web site, though like Christine Speedy, there may be certified salespeople under a different company name. That’s because the certification follows the individual, not the company. Additionally, there is no requirement to use QIR’s at this time for card not present so Paay doesn’t need to have anyone QIR trained. There’s no specific certification of any kind required for ecommerce developers and integrators. Kind of crazy given the risks, huh?

EMV 3DS is a global security protocol with three primary beneficial outcomes:

  1. Fraud liability shift to issuer for “it wasn’t me, I didn’t authorize.” Merchants do not need to respond to a chargeback, when 3DS is invoked on a transaction, it will automatically shift liability to the issuer.
  2. Merchants can potentially qualify for even lower interchange rates on some cards due to lower risk associated with cardholder authentication. For example, merchants can save .20% on average with MasterCard UCAF rate qualification vs Merit 1 on some credit cards.
  3. Increased approvals and profits. With cardholder authentication, merchants can expect increased approvals per the card networks advice. False declines are a significant problem for cart abandonment and resulting lost sales.

Think of it like having a chip card for card present transactions. EMV 3DS is a messaging protocol that promotes frictionless consumer authentication and enables consumers to authenticate themselves with their card issuer when making card-not-present (CNP) e-commerce purchases. The additional security layer helps prevent unauthorised CNP transactions and protect the merchant from exposure to CNP fraud.

Level 3 purchasing expert for B2B credit card processing needs. HIPAA, GDPR, PCI and PSD2 and all the other compliance and security you need for your business are available.

Christine Speedy, Founder 3D Merchant Services, is a credit card processing expert with specialized expertise in card not present and omnichannel technology. Christine is an authorized reseller for Elavon and CenPOS products and services, in addition to other solutions. Call Christine for payment gateway, cloud technology, merchant services and check processing needs.

Need a QIR in South Florida?

A certified Qualified Integrator and Reseller (QIR) is required for any third party credit card point-of-sale solution installation. Qualified Integrators and Resellers are specially trained by Payment Card Industry (PCI) Security Standards Council to address critical security controls while installing merchant payment systems. Christine Speedy is located in South Florida and is QIR certified. After the sale, the same applies. No third party can modify or touch the system unless QIR certified.

The mandate is only for level 4 merchants, due to more frequent security problems. For example, 80 percent of small merchant breaches are associated with insecure POS implementation and servicing by integrators and resellers. Level 4 merchants are defined as less than 20,000 Visa or MasterCard e-commerce transactions annually, and all other merchants processing up to 1 million Visa or MasterCard transactions annually.

pci qir certified logo

The council changed the QIR certification requirements after my certification in an effort to reduce barriers to certification, both financially and with the depth of training. While QIR certification always was for individuals, they were tied to companies. The tie to companies has been removed so as QIR’s change jobs the certification is not disrupted. Due to this change, the PCI council recently updated the web site search navigation. My company used to be the first listing when you clicked on the QIR link. Now, the only way to find me or any other QIR certified person is to do a search. You can find Christine by searching for Christine Speedy in Florida.

Do you need a QIR in another state? Just ask.

Christine Speedy, Founder 3D Merchant Services, is a credit card processing expert with specialized expertise in card not present and omnichannel technology. Christine is an authorized reseller for Elavon and CenPOS products and services, in addition to other solutions.