PCCharge Replacement With EMV Certified Terminals

What can merchants replace PCCharge with? How would it impact your business if PCCharge suddenly stopped working? October 1, 2015 is end of life and end of support, so planning replacement is critical. Because it’s also the same date as EMV liability shift, merchants will want to update to EMV and NFC compatible solutions to optimally serve customers.

Verifone PCCharge is Windows based software program which uses an internet connection to process transactions. It’s compatible with all acquirers (credit card processors), and the ‘wedge’ card reader is the most common retail set up. magtek mini card swiperThere are no similar EMV certified card readers certified to any processor currently.  Because EMV transactions require customers to hold onto their card for the transaction, no change is anticipated.

Option one is a cloud based solution called a virtual terminal. Unlike PC software, the gateway is always up to date; merchants login to a secure web page or to integrated POS software. All virtual terminals use an internet or cloud based payment gateway.

Payment Gateways quick facts:

  • Certified to each processor
  • Certified for functionality, including card brand, transaction type, level III processing, contactless (Applepay for example) and even industry (retail, restaurant)
  • EMV requires a special certification: each credit card terminal is certified to each processor
  • Functions vary widely. Some are very much like desktop terminals but with data now web accessible, and others are intelligent platforms with a variety of merchant efficiency, security, and profit optimization benefits.

Payment gateway overview:

Each processor has their own gateway. For example, First Data Global GatewaySM  e4 or Paymentech Orbital® Payment Gateway. There’s also independent or third party gateways. For example, CenPOS or Authorize.net. Third party gateways provide flexibility to change processors at will without disrupting operations, among other benefits. For all non-integrated solutions, the payment gateway manages the consumer facing terminal.

EMV Certified Terminal Confusion:

Semantics is a big problem surrounding EMV today. The hardware is first EMV level 1 and level 2 approved. Then the hardware has to be EMV certified to work with each processor. If there’s a gateway, the gateway has to certify each terminal to each processor. Marketing messages like ‘get you EMV ready’ and ‘EMV capable’ make it very unclear which solutions merchants can actually turn on and process an EMV transaction today vs get you capable to process in the future when certifications are complete. For this reason, merchants must be very specific in asking whether they can accept EMV transactions immediately for any solution purchased.

Payment gateways with certified US EMV terminals:

verifone MX915 EMV terminal

Verifone MX915 multilane signature capture terminal

  • CenPOS: Verifone MX 915, certified First Data, certified TSYS*, Chase Paymentech. Ingenico iSC 250. This article will get outdated fast. Contact us for the latest certifications.

As of 10/29/15 there are virtually no gateways with US EMV certified terminals other than CenPOS.

* TSYS provides flexible connectivity options for all the big acquirers. By certifying to TSYS, merchants can use the certified solution with First Data, Vantiv, NPC, Paymentech, Moneris, Global, Heartland, Elavon and others.

Option two is a countertop or desktop terminal:

Verifone VX520 VX805 EMV terminal

Verifone VX520 with VX805 EMV terminal

Because the EMV transaction requires more memory than in the past, older countertop terminals cannot support EMV, even with an added pinpad. First Data has their own proprietary equipment; Verifone is one of the most popular brands for use with all acquirers, including First Data. The Ingenico iCT220 and iCT250 are also add on peripherals. Countertop terminals, and most gateways, do not support level III processing, critical for business to business merchants to lower merchant fees.

In summary, merchants can replace PCCharge with a universal payment gateway with certified EMV terminal, with a proprietary payment gateway that has certified EMV terminal, or with a countertop terminal, often with a separate EMV peripheral. It’s very important to ask any equipment supplier if they unit is certified for use today vs in the future.

WHICH IS THE BEST EMV SOLUTION TO REPLACE PCCHARGE?

  1. For business to business, there is only one solution that meets all B2B business needs: CenPOS.
  2. For multi-location retail, and big ticket  or high risk sales (electronics, auto parts), CenPOS.
  3. For mom and pop retail, the VX520
  4. For restaurant, quickstop and grocery, I don’t know, I don’t have experience in those industries.

If your business processes more than $1M annually and you need help with EMV, contact us.

Free and cheap EMV terminal

Verifone VX520 VX805 EMV terminal

Verifone VX520 terminal with VX805 EMV, NFC, debit pinpad.

Need a cheap EMV certified credit card terminal? For small business to consumer retail operations, new promotional prices range from $0 to $149, with a new merchant account. Which EMV terminals, who’s eligible and who are these terminals best for ?

US EMV TERMINAL DEALS

  • FREE EMV terminal rental with new merchant account
  • $99 Verifone VX520 standalone contact
  • $149 Vx520 + Vx805 Pin Pad, supporting contactless EMV, NFC, pin debit
  • $49 Vx805 Pin Pad standalone

ELIGIBLE BUSINESSES

New customers only; new merchant account required for all promotional deals. For business to consumer retail customers only, including apparel, gift, and specialty retail stores. Exclusions: no restaurant, supermarket, travel agent or quickstop.

RECOMMENDATIONS

Small business consumer 100% retail operations with single store may be OK with this terminal, depending on volume and other factors. EMV should also be balanced with PCI. Businesses with mix of retail and MOTO, or that have corporate customers such as building supply or auto parts, are likely better served with other options. For other business types, and integrated POS with EMV, contact us for free consultation.

Free EMV terminals

emv smart card

EMV chip smart card.

Did your bank offer you a deal for $200 off an EMV terminal? Or another merchant services provider? Beware, everything that’s free comes with a price. Since there are so few terminals that are actually EMV certified, vs EMV capable terminals to accept chip cards, merchants can easily be pushed into the wrong solution for your business.

Distributors, manufacturers and any company that has a commercial account component (business to business), or that has a a mix of card not present and retail, should NOT use any desktop terminal. This will cost merchants a fortune in extra merchant fees that could be avoided with the right solution. Additionally, risk of increased losses from fraud could also rise.

Free terminals are not really free. The merchant account has to generate enough revenue to pay for it. If you were offered a free EMV terminal, we’ll price match your written offer, but more importantly, we’ll provide sound business advice for distributors, manufacturers, B2B, including HVAC and building supply companies.

We offer solutions that will work with your existing merchant account. Due to our many financial relationships, we’ll help you choose the best EMV terminal for your business needs, looking at the whole picture. 90% of merchant services salespeople only have one option, so that’s all they recommend, whether it’s the best or not.

What’s a Class B credit card terminal?

What’s the difference between a class A and a Class B terminal credit card terminal? Manufacturer and payment processor support. Most importantly, if something goes wrong, acquirers will not provide any troubleshooting assistance.

Class A terminals are fully updated, and receive Class A support from the manufacturer and merchant services provider, including troubleshooting and technical support.

Class B, or any Non-Class A terminals, are terminals no longer in production and do not have manufacturer support, or acquirers are not providing assistance if there’s a problem. Replacement parts and inventory may be difficult to find.

American Express EMV terminal rebate for small business

Eligible U.S. small merchants who have obtained an upgraded EMV point of sale system, can request a one-time $100 reimbursement at www.americanexpress.com/fightfraud. Requests for reimbursement must be submitted by April 30, 2015.

Basic rules:

  • upgrade to a chip-enabled point of sale system (EMV)
  • apply by April 30, 2015
  • U.S. Small merchants with less than $3 million in annual American Express charge volume are eligible
  • Online only businesses and government merchants are excluded.
  • Limit one (1) $100 Reward Card per merchant. (If you have multiple locations with different merchant accounts and EIN, you can apply for each.)

We recommend only buying a terminal that supports both NFC and EMV. Why limit how customers can pay in the future? See also our EMV buyers guide.