Posts Tagged ‘charge backs’

How long is a merchant at risk for charge backs?

Friday, November 13th, 2009

Card issuers have 120 days from the central processing date to charge back transactions in which the cardholder claims to have not participated. Consumers or cardholders should notify their card issuer as soon as they identify a problem.  The clock starts from the central processing date shown on the billing statement.

Merchant Risk for Chargebacks- Visa Rules (page 6) Complete Visa Risk Management Guide for Ecommerce 2008