{"id":6386,"date":"2023-08-09T10:50:32","date_gmt":"2023-08-09T15:50:32","guid":{"rendered":"https:\/\/3dmerchant.com\/blog\/?p=6386"},"modified":"2023-11-21T11:31:14","modified_gmt":"2023-11-21T16:31:14","slug":"credit-card-surcharge-rules-and-laws-2023","status":"publish","type":"post","link":"https:\/\/3dmerchant.com\/blog\/merchant-processing-services\/credit-card-surcharge-rules-and-laws-2023","title":{"rendered":"Credit card surcharge rules and laws 2023"},"content":{"rendered":"\n<p>Looking for a credit card surcharging solution to offset expenses? The rules vary across multiple card brands and terms of acceptance. Here\u2019s an updated review of who can surcharge, what card types, and checklist of how to roll out credit card surcharge at your company. The answers are targeted for business to business merchants, my area of expertise. Historically if a merchant complies with Visa surcharge rules, they&#8217;d be compliant with other brands, so we often cite that as the standard.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>What is a credit card surcharge?<\/strong><\/h1>\n\n\n\n<p>Surcharge is any fee charged by a merchant for the use of a card.<\/p>\n\n\n\n<p><strong>What&#8217;s the difference between a surcharge and <a href=\"https:\/\/3dmerchant.com\/blog\/merchant-processing-services\/merchant-account-qa\/charge-convenience-fee\" data-type=\"URL\" data-id=\"https:\/\/3dmerchant.com\/blog\/merchant-processing-services\/merchant-account-qa\/charge-convenience-fee\">convenience fee<\/a>?<\/strong> Convenience fees can only be charged for a bona fide convenience in the form of an alternative payment channel outside the Merchant\u2019s customary payment channels and not charged solely for the acceptance of a Card. If a merchant only accepts credit cards, it\u2019s prohibited. If a merchant is 100% card absent, merchant cannot charge a convenience fee.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Card brands agree on this for surcharging:<\/h1>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Merchant Discount Rate<\/strong> is the fee, expressed as a percentage of the total transaction amount that a Merchant pays to its Acquirer or Service Provider for transacting on a Credit Card brand. In short, it\u2019s typically all the fees on your merchant statement EXCEPT PCI compliance, terminal rental fees or any other special fee that is not paid via the mechanism of the per-transaction merchant discount fee. Per Visa, merchants must &#8220;Limit the amount to your merchant discount rate (MDR) for the applicable credit card or 3% whichever is lowest.&#8221; This is the reason merchants can get in trouble if their surcharge solution provider charges a flat amount for every card type.<\/li>\n\n\n\n<li>The <strong>Surcharge amount must be submitted separately<\/strong> (in the defined surcharge field) from the Transaction amount in the authorization and clearing message.<\/li>\n\n\n\n<li>The <strong>receipt must list the surcharge amount separately.<\/strong><\/li>\n\n\n\n<li>If the original transaction has a partial or full refund, the surcharge amount must all be refunded proportionally.<\/li>\n\n\n\n<li><strong>Surcharge on debit or prepaid cards is prohibited for all merchants<\/strong>.To ensure compliance use a payment gateway that can identify the card brand and type of card to allow surcharges only on eligible cards.<\/li>\n\n\n\n<li>The fee must be relative to their average cost of card acceptance.<\/li>\n<\/ol>\n\n\n\n<h1 class=\"wp-block-heading\">How much can a merchant surcharge?<\/h1>\n\n\n\n<p>In short, surcharging is allowed to cover <strong>costs, not to make a profit. <\/strong>Let\u2019s face it, based on the rules above, to simplify implementation, merchants will <strong>surcharge at the brand level<\/strong> because they lack the technology to discern between product types on a per transaction basis. Taking all that into account what can you surcharge?<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Cannot exceed Maximum Surcharge Cap, which for Visa is currently 3%<\/strong>, effective April 15, 2023, and MasterCard remains at 4%.<\/li>\n<\/ul>\n\n\n\n<p><strong>Just because somebody offers it doesn\u2019t make it right. <\/strong>Some companies are offering \u201cfree merchant accounts\u201d by offsetting fees with surcharge of 3.5% or even 4%, both exceeding current rules. The average B2B company has much lower than 3.5% effective rate so that was always a violation of card acceptance rules, subject to penalty. The companies offering these services are making big money on the spread of actual fees vs what customers are paying.  Again, these are card brand rules violations.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Surcharge checklist:<\/h1>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Notify card brands (Visa etc) in writing at least 30 calendar days before assessing a US Credit Card Surcharge; must state whether will surcharge at the brand level or product level.\n\n\n<ol class=\"wp-block-list\">\n<li><a href=\"https:\/\/usa.visa.com\/support\/small-business\/regulations-fees.html\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.visa.com\/merchantsurcharging<\/a><\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.mastercard.us\/merchants\/support\/surcharge-disclosure.html\" target=\"_blank\">http<\/a><a rel=\"noreferrer noopener\" href=\"https:\/\/www.mastercard.us\/en-us\/business\/overview\/support\/merchant-surcharge-rules.html\" data-type=\"URL\" data-id=\"https:\/\/www.mastercard.us\/en-us\/business\/overview\/support\/merchant-surcharge-rules.html\" target=\"_blank\">:\/\/www.mastercard.us\/merchants\/support\/surcharge-disclosure.html<\/a><\/li>\n<\/ol>\n\n\n\n<ol class=\"wp-block-list\">\n<li>https:\/\/www.discoversurcharge.com<\/li>\n\n\n\n<li>Amex- none required<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>For card not present orders, disclose verbally if telephone; for online orders minimum 10-point Arial font, but in any case no smaller or less prominent than surrounding text.<\/li>\n\n\n\n<li>Receipt must be delivered with the surcharge as a separate line item.<\/li>\n\n\n\n<li>The surcharge amount must be sent with the transaction for authorization.<\/li>\n<\/ol>\n\n\n\n<h1 class=\"wp-block-heading\">&nbsp;Which states prohibit merchants surcharging?<\/h1>\n\n\n\n<p>Per Visa, as of April 15, 2023, they are &#8220;Connecticut, Maine, Massachusetts, and Oklahoma. Note also that Merchants located in Colorado may not surcharge more than 2% as per State law.&#8221; However, due to federal and other court rulings, multiple states have backed away from the bans.&nbsp;The legislative intent in many of these states was to protect consumers, and not to restrict B2B surcharging, therefore, B2B companies may have exceptions. <\/p>\n\n\n\n<p><strong>What&#8217;s the penalty for non-compliance with surcharge rules<\/strong>? Acquirers face fines. Acquirers of any merchant identified as surcharging improperly may be assessed an immediate US $1,000 fine. This is just the beginning and is not all-inclusive. Visa is proactively enforcing surcharge rules from April 15, 2023. <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>In 2015, the 11<sup>th<\/sup>&nbsp;U.S. Circuit Court of Appeals, a federal court,&nbsp;<a href=\"http:\/\/www.tampabay.com\/news\/politics\/stateroundup\/florida-court-strikes-down-law-on-credit-card-surcharges\/2252742\" target=\"_blank\" rel=\"noreferrer noopener\">overturned<\/a> Florida state law as being unconstitutional, allowing surcharges to legally continue in Florida and nine other states that had enacted bans against them.<\/strong> The case was a highly contentious 2-1 decision in which the court\u2019s chief judge said the state surcharge bans (like Florida\u2019s) were \u201cbeing struck down by a federal court for no good reason.\u201d<\/li>\n\n\n\n<li>In December 2019, Oklahoma attorney general official opinion declaring the state\u2019s no-surcharging law unconstitutionally restricts free speech.&nbsp;<\/li>\n<\/ol>\n\n\n\n<p><strong>Surcharge Laws Stories:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>2\/2023 NJ Businesses Fined For Credit Card Surcharge Without Proper Notice https:\/\/lakewoodalerts.com\/cracking-down-businesses-fined-for-credit-card-surcharge-without-proper-notice\/<\/li>\n\n\n\n<li>Texas Updated 2020 \u2013 https:\/\/faq.sll.texas.gov\/questions\/9631<em><a rel=\"noreferrer noopener\" href=\"http:\/\/www.capitol.state.tx.us\/BillLookup\/History.aspx?LegSess=85R&amp;Bill=SB560\" target=\"_blank\">Senate Bill 560<\/a>, which went into effect on September 1st, 2017, changed the laws relating to credit card surcharges. Previously, the Office of Consumer Credit Commissioner (OCCC) enforced the law on credit card surcharges, but that is no longer the case.<\/em><\/li>\n\n\n\n<li>Florida update https:\/\/www.epgdlaw.com\/are-credit-card-surcharges-legal-in-florida\/<\/li>\n\n\n\n<li>California update<br \/>https:\/\/oag.ca.gov\/consumers\/general\/credit-card-surcharges<\/li>\n\n\n\n<li>January 10, 2019 NY Update<br \/>https:\/\/www.natlawreview.com\/article\/parties-case-challenging-constitutionality-ny-no-credit-card-surcharge-law-jointly<\/li>\n\n\n\n<li>NY Court of Appeals issues interpretation of no surcharge law&nbsp; https:\/\/www.consumerfinancemonitor.com\/2018\/10\/26\/ny-court-of-appeals-issues-interpretation-of-ny-no-credit-card-surcharge-law\/<\/li>\n\n\n\n<li>2018 Florida https:\/\/www.nbc-2.com\/story\/40273084\/you-can-legally-be-charged-extra-for-using-a-credit-card<\/li>\n\n\n\n<li>2018 case in California http:\/\/delfinomadden.com\/credit-card-surcharge-ban\/<\/li>\n\n\n\n<li>2017 US Supreme Court &amp; NY https:\/\/www.usatoday.com\/story\/news\/politics\/2017\/01\/10\/supreme-court-new-york-credit-card-surcharge-price-speech\/96391718\/<\/li>\n\n\n\n<li>http:\/\/fortune.com\/2017\/03\/29\/credit-card-charges-supreme-court-freedom-speech\/<\/li>\n\n\n\n<li>http:\/\/www.orlandosentinel.com\/business\/consumer\/os-nsf-florida-credit-card-surcharges-20160706-story.html<\/li>\n\n\n\n<li>https:\/\/www.ncsl.org\/research\/financial-services-and-commerce\/credit-or-debit-card-surcharges-statutes.aspx<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\">State statutes on surcharge laws<\/h1>\n\n\n\n<ul class=\"wp-block-list\">\n<li>https:\/\/portal.ct.gov\/DCP\/Legal\/Credit-Card-Surcharge<\/li>\n\n\n\n<li>https:\/\/malegislature.gov\/Laws\/GeneralLaws\/PartI\/TitleXX\/Chapter140d\/Section28a Massachusetts statutes.<\/li>\n<\/ul>\n\n\n\n<p>For more information, see <a href=\"https:\/\/3dmerchant.com\/blog\/merchant-bulletins-downloads\">Surcharge law resources under Merchant Alerts &amp; Rules Links<\/a> or contact your acquirer for accurate and current information specific to your situation. Neither Christine Speedy nor this web site provide legal advice. Consult an attorney for all your legal questions.<\/p>\n\n\n\n<p><strong>Does your company want to surcharge? Call <a href=\"https:\/\/3dmerchant.com\/blog\/about\">Christine Speedy<\/a> right now<\/strong> at 954-942-0483, 9-5 ET for a compliant solution. Please share your surcharge insights for others and ask any questions below. The information herein is based upon public information available at the time written and may change.<\/p>\n\n\n\n<p>3D Merchant Services is rebranding as <a href=\"https:\/\/www.greatergoodtech.com\" data-type=\"link\" data-id=\"https:\/\/www.greatergoodtech.com\">Greater Good Tech<\/a>. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Looking for a credit card surcharging solution to offset expenses? The rules vary across multiple card brands and terms of acceptance. Here\u2019s an updated review of who can surcharge, what card types, and checklist of how to roll out credit &hellip; <a href=\"https:\/\/3dmerchant.com\/blog\/merchant-processing-services\/credit-card-surcharge-rules-and-laws-2023\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,7,1],"tags":[633,448],"class_list":["post-6386","post","type-post","status-publish","format-standard","hentry","category-merchant-processing-industry-news","category-managing-payment-processing-costs","category-merchant-processing-services","tag-credit-card-surcharge","tag-merchant-surcharge"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/3dmerchant.com\/blog\/wp-json\/wp\/v2\/posts\/6386","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/3dmerchant.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/3dmerchant.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/3dmerchant.com\/blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/3dmerchant.com\/blog\/wp-json\/wp\/v2\/comments?post=6386"}],"version-history":[{"count":4,"href":"https:\/\/3dmerchant.com\/blog\/wp-json\/wp\/v2\/posts\/6386\/revisions"}],"predecessor-version":[{"id":6398,"href":"https:\/\/3dmerchant.com\/blog\/wp-json\/wp\/v2\/posts\/6386\/revisions\/6398"}],"wp:attachment":[{"href":"https:\/\/3dmerchant.com\/blog\/wp-json\/wp\/v2\/media?parent=6386"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/3dmerchant.com\/blog\/wp-json\/wp\/v2\/categories?post=6386"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/3dmerchant.com\/blog\/wp-json\/wp\/v2\/tags?post=6386"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}