{"id":5415,"date":"2019-01-25T09:30:00","date_gmt":"2019-01-25T14:30:00","guid":{"rendered":"https:\/\/3dmerchant.com\/blog\/?p=5415"},"modified":"2021-12-03T03:25:48","modified_gmt":"2021-12-03T08:25:48","slug":"advantagetec-liveperson-automotive-text","status":"publish","type":"post","link":"https:\/\/3dmerchant.com\/blog\/merchant-processing-industry-news\/advantagetec-liveperson-automotive-text","title":{"rendered":"Contact At Once! and AdvantageTec Become LivePerson Automotive And Launch End-to-End Conversational Commerce Platform for Automobile Sales and Service"},"content":{"rendered":"\n<p>ATLANTA, Jan. 25, 2019 \/PRNewswire\/ &#8212; LivePerson, Inc. (Nasdaq: <a href=\"https:\/\/www.prnewswire.com\/news-releases\/contact-at-once-and-advantagetec-become-liveperson-automotive-and-launch-end-to-end-conversational-commerce-platform-for-automobile-sales-and-service-300783917.html#financial-modal\">LPSN<\/a>)\n announced today that its automotive division, including Contact At \nOnce! and AdvantageTec, will use its new moniker LivePerson Automotive \nat the National Automobile Dealer&#8217;s Association (NADA) conference in San Francisco\n this week. Contact At Once! and AdvantageTec, two leading industry \nmessaging solutions, have combined forces with their parent company \nLivePerson to deliver an end-to-end customer lifecycle conversational \ncommerce platform that connects consumers through messaging to the whole\n dealership\u2014from sales to service.<\/p>\n\n\n\n<p>&#8220;I&#8217;m excited about the LivePerson Automotive branding because it sets\n the stage for where we want to take our dealer, manufacturer and \nadvertising partners, and it reinforces yet again that we know this \nindustry puts relationships first,&#8221; says Denise Chudy,\n general manager of LivePerson Automotive. &#8220;We are still the same great \ncompanies our customers are used to working with, but this serves as a \nreminder of the added strength, scale and know-how we bring with the \nindustry&#8217;s most widely deployed automotive messaging platform, an \ninnovative DMS-integrated service texting solution and the depth and \nbreadth of LivePerson&#8217;s technologies&#8230;all working for you.&#8221;<\/p>\n\n\n\n<p>LivePerson Automotive&#8217;s conversational commerce platform can connect \nconsumers with their dealership through all the steps involved in buying\n and owning a vehicle. &#8220;Our key differentiation is our ability to make \nthe shopping process conversational from just about any advertising \npoint or messaging channel and then carry that connection into servicing\n the car and building a loyal relationship,&#8221; adds Chudy. &#8220;From initial \nresearch to digital retailing steps, service updates and payments, \ndealers and consumers are continuously connected with LivePerson \nAutomotive.&#8221;<\/p>\n\n\n\n<p>Andy Costello, General Manager of BMW of San Rafael\n who is a Contact At Once! and AdvantageTec customer, points out that \nconsumers really like the experience too. &#8220;Our customers are very happy \nto get updates, schedule appointments, approve repair orders, and even \npay\u2014all through a messaging conversation,&#8221; says Costello. &#8220;CAO! Connect \nhelps us create more conversations with shoppers from the moment they \nstart looking, and AdvantageTec helps us turn those car buyers into \nlifelong customers.&#8221;&nbsp; <\/p>\n\n\n\n<p>Learn more exciting updates for LivePerson Automotive and our \nconsumer lifecycle conversational commerce platform at NADA 2019 in San Francisco, January 24 \u2013 27 (Booth 6831W) or by texting us at +1 404-850-9297.<\/p>\n\n\n\n<p>ABOUT LIVEPERSON AUTOMOTIVE<br>LivePerson Automotive, \nformerly Contact At Once! and AdvantageTec, helps create satisfying \nconnections and build relationships between consumers and automotive \ncompanies to enable better experiences when they&#8217;re shopping for or \ngetting vehicles serviced. LivePerson Automotive is the industry&#8217;s \nleading provider of messaging platforms with over 17,000 businesses \nusing our solutions to enable conversational commerce, from brands to \nretailer sites, via online advertising, in-app messaging, social media \nand more. For more information, visit <a href=\"https:\/\/c212.net\/c\/link\/?t=0&amp;l=en&amp;o=2356496-1&amp;h=1739510963&amp;u=http%3A%2F%2Fwww.liveperson.com%2Fsolutions%2Fautomotive&amp;a=www.liveperson.com%2Fsolutions%2Fautomotive\" rel=\"noreferrer noopener\" target=\"_blank\">www.liveperson.com\/solutions\/automotive<\/a>. <\/p>\n\n\n\n<p>ABOUT LIVEPERSON, INC.<br>LivePerson makes life easier by\n transforming how people communicate with brands. Our 18,000 customers, \nincluding leading brands like Citibank, HSBC, Orange, and The Home \nDepot, use our conversational commerce solutions to orchestrate humans \nand AI, at scale, and create a convenient, deeply personal relationship \u2014\n a conversational relationship \u2014 with their millions of consumers. For \nmore information about LivePerson (NASDAQ: <a href=\"https:\/\/www.prnewswire.com\/news-releases\/contact-at-once-and-advantagetec-become-liveperson-automotive-and-launch-end-to-end-conversational-commerce-platform-for-automobile-sales-and-service-300783917.html#financial-modal\">LPSN<\/a>), please visit <a href=\"https:\/\/c212.net\/c\/link\/?t=0&amp;l=en&amp;o=2356496-1&amp;h=37898081&amp;u=http%3A%2F%2Fwww.liveperson.com%2F&amp;a=www.liveperson.com\" rel=\"noreferrer noopener\" target=\"_blank\">www.liveperson.com<\/a>. <\/p>\n\n\n\n<p>MEDIA CONTACT<br>Jennifer Sutton<br>LivePerson<br>PR (at) liveperson.com<\/p>\n\n\n\n<p>SOURCE LivePerson, Inc.<\/p>\n\n\n\n<p>3DMERCHANT NOTE: We offer AdvantageTec products, including integrated with virtual terminal and payment gateway for express customer checkout. Saves time and money. With 3-D Secure, the cost of accepting credit cards remotely is virtually the same as card present in most cases, and merchants are also protected from &#8220;it wasn&#8217;t me, I didn&#8217;t authorize&#8221; fraud. Contact us for Liveperson text, chat, and click and pay solutions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ATLANTA, Jan. 25, 2019 \/PRNewswire\/ &#8212; LivePerson, Inc. (Nasdaq: LPSN) announced today that its automotive division, including Contact At Once! and AdvantageTec, will use its new moniker LivePerson Automotive at the National Automobile Dealer&#8217;s Association (NADA) conference in San Francisco &hellip; <a href=\"https:\/\/3dmerchant.com\/blog\/merchant-processing-industry-news\/advantagetec-liveperson-automotive-text\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":11,"featured_media":5417,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[214,10],"tags":[],"class_list":["post-5415","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dealer-services","category-merchant-processing-industry-news"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/3dmerchant.com\/blog\/wp-json\/wp\/v2\/posts\/5415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/3dmerchant.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/3dmerchant.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/3dmerchant.com\/blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/3dmerchant.com\/blog\/wp-json\/wp\/v2\/comments?post=5415"}],"version-history":[{"count":1,"href":"https:\/\/3dmerchant.com\/blog\/wp-json\/wp\/v2\/posts\/5415\/revisions"}],"predecessor-version":[{"id":5418,"href":"https:\/\/3dmerchant.com\/blog\/wp-json\/wp\/v2\/posts\/5415\/revisions\/5418"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/3dmerchant.com\/blog\/wp-json\/wp\/v2\/media\/5417"}],"wp:attachment":[{"href":"https:\/\/3dmerchant.com\/blog\/wp-json\/wp\/v2\/media?parent=5415"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/3dmerchant.com\/blog\/wp-json\/wp\/v2\/categories?post=5415"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/3dmerchant.com\/blog\/wp-json\/wp\/v2\/tags?post=5415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}