No. Our hosted payment processing platform is NOT in a cloud. On the surface there are similarities, but the reason not to use a cloud is to control the integrity of the entire system from security to reliability. Amazon’s cloud failure, now impacting businesses for the second day, is the perfect example of why we will not use cloud computing for payment processing related services.
In cloud computing, the user’s computer may contain almost no software or data (perhaps a minimal operating system and web browser only), serving as little more than a display terminal for processes occurring on a network of computers far away.
In our hosted payments solution, the user’s computer will only need a small bit of software if using a signature capture terminal. All users connect to the platform via a web browser (except mobile). Like cloud computing, the merchant is accessing the power of remote software via the internet. But that’s where the similarity stops. With a triple redundant set-up, each PCI Compliant data center can operate completely independent and all are ‘hot’, meaning each are updated in real-time to mirror each other. All of the equipment is owned, not shared. This maxmimizes control over every aspect of system reliability.