To convert a paper sales order form, with credit card authorization, from paper to electronic, including securely collecting an online payment, there are multiple options. This article addresses the business to business need for a quick solution to become PCI Compliant. PCI is short for PCI DSS or Payment Card Industry Data Security Standards, the mandatory standards for all merchants accepting credit cards.
How critical is the security of the data being collected? What will be done with the information after? The simplest solution is to create a quick script that collects the data and sends it to an email address. After the form is submitted, the return URL (the page that appears after the form data is submitted) contains a link to secure pay page hosted by a third party. I like having a link on the return URL instead of immediately redirecting because it provides an opportunity to assure the payer the link is to a trusted web page. Because the form data is not in a spreadsheet that can be imported into a database, or collected automatically in a database, some manual work will be needed after. However, don’t get hung up on this! If the current process is faxing back and forth credit card authorization forms, the entire process is already manual. At a minimum, staff will save time key entering credit card data, plus this process is more secure for business owners and their customers. Additionally, the back office for the pay page will have an export feature making it possible to import transaction information into accounting programs.
All of the above can be done with no html programming experience. There’s plenty of free and low cost options to create custom forms. I’ve personally used wufuu, jotform, Logiforms, SugarCRM forms, and custom made forms over the years. Here’s a link to form reviews. It’s a bit dated, however, the table may help to identify what’s important to look for when choosing a form builder.
With a little bit of html work, elements of the information filled into the order form, can be transferred automatically to the matching payment fields. For budgeting outsourced help, plan on an hour for the programmer to review what to do, what URL’s to link to, and reviewing the API. Budget another hour to implement and test.
In summary, payments can be securely accepted online with an update to your web site navigation, and single line of html linked to a secure hosted pay page. This process is more secure than credit card information exposed on paper, and provides an easily retrievable record in the event of a dispute, that can occur up to 120 days later. To convert a sales order form to electronic, an online form builder is a low cost option that saves both merchants and customers time.
Disclaimer: The information above does not replace a merchants obligation to follow all rules associated with their merchant account, card acceptance guidelines and payment card industry data security standards. Many additional options
For more information about this and other solutions to streamline payment acceptance for your business to business company with card not present customer transactions, contact us.