How to resolve Error 101 Invalid User on pay page

If the CenPOS embedded payment object, or secure pop up page linked to, was previously working, but now has an error 101 invalid user, update the webpay user.

error 101 invalid user

Login to the Virtual Terminal.

  • Administrator>Users
  • Select User by clicking once
  • click the Change Pass button at the bottom of your screen
  • Create a new password
  • Logout
  • Test: Login to the Virtual Terminal with the new password
  • Login to the Webpay administration URL
  • Modify User Information with new password
  • Submit
  • Logout
  • Refresh the secure pay page
virtual terminal and web payment page for law firm

Image shows example of a customizeable secure payment page on a law firm web site. Fully configurable for your specific needs,


About CenPOS “Creating efficiencies through payment innovation”
Founded in 2009, Miami-based CenPOS is a SaaS payment technology provider. CenPOS is an intelligent payment processing network that streamlines the payment experience for businesses and consumers by using state-of-the-art technology to replace inefficient, outdated payment systems.

About Christine Speedy, blog author. Christine is an authorized CenPOS reseller and has been helping merchants improve the customer experience since CenPOS launched. Global Sales: Christine Speedy (954) 942-0483.

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